Live Chat Feature Now Available
RJ Schinner is excited to announce that a NEW Live Chat Feature is now available on www.rjschinner.com.
Clicking on this option on the website will connect you directly to a live customer service operator.
Ann Erpenbeck, Director of Inside Sales and Customer Service, states “We at RJ Schinner understand how valuable time can be to our customers. We want to be able to provide a real time interaction that customers want, with no wait times or phone menus, while facilitating an immediate answer or resolution to a problem. Chat is easy, hassle free and instantaneous and will help promote higher customer satisfaction.”
This feature is available between the hours of 7:30am to 5:00pm Central Standard Time. After hours, an email will be sent to the “chat” mailbox, and an operator will respond first thing in the morning on the next business day.
We hope you can take advantage of it!
© Copyright 2018 Sarah Rotier, All rights Reserved. Written For: DSR Sales Support Blog